Personal Data Protection

11mmr Privacy Policy

Personal information you provide on the 11mmr platform is protected by SSL encryption and strict security systems, and is never sold to third parties.

Last updated: 30 October 2026

1 Introduction — Our Commitment

This Privacy Policy explains how 11mmr collects, uses, discloses, and protects the personal information of players who access the 11mmr platform.

By registering and using our services on 11mmr, you are considered to have accepted the terms of this policy. We recommend reviewing this page regularly; any policy changes will be announced here.

11mmr commits to demonstrating through its actions that it respects players' privacy. Players' personal data belongs to them, and 11mmr promises never to sell it or share it with third parties for advertising at our own discretion.

2 Types of Personal Information Collected

11mmr collects the following types of information in order to provide its services—

A. Personally Identifiable Information

Full name (as shown on passport or national ID card)
Date of birth (to verify age 21+)
Phone number and email address
Registered residential address

B. Financial Information

KBZPay, Wave Money, AYA Pay account numbers (for deposit/withdrawal verification)
Deposit and withdrawal transaction records
Bank account reference number (when using bank transfer)

C. Gaming Activity Data

Game history, betting records, and win/loss records
Game preference data and session play patterns

D. Technical Data

IP address, browser type and version
Device OS and screen-related information
Time and duration of visits to the website
Cookies and session token data

3 How Information Is Collected

11mmr collects personal information through the following methods—

  • Direct submission— Forms filled in at registration, documents submitted during KYC verification, and account numbers provided at the time of deposit or withdrawal requests.
  • Automatic collection— Technical data is collected while you browse the website using cookies, log files, and pixel tag technologies.
  • Third-party verification— Financial confirmations are received from payment service providers such as KBZPay, Wave Money, and AYA Pay. Data provided by third parties in this regard is handled in accordance with their respective policies.
  • Referral activity— Referral data is collected when a user registers through a referrer's link.

4 How Information Is Used

11mmr uses the personal information it collects only for the following purposes—

To provide services

Account registration and KYC (Know Your Customer) verification
Processing deposits and withdrawals
Calculating bonus and VIP reward payouts
Providing customer support

For security and compliance

Fraud prevention and anti-money laundering (AML)
Monitoring play patterns to support the responsible gambling program
Age verification for 21+

For platform improvement

Fixing bugs on the website and game systems
Making decisions on which game types players prefer, in order to add more of them
Measuring platform responsiveness and software performance

5 Sharing and Disclosure with Third Parties

11mmr will not transfer players' personal information to third parties for advertising, marketing, or sales purposes. However, the following limited exceptions may occur—

  • Service Providers— Payment processors such as KBZPay, Wave Money, and AYA Pay, and software service providers bound by a data protection agreement — only the data strictly necessary to deliver the service is shared.
  • Legal Process— When responding to legitimate investigations and legal obligations, information is disclosed only to the extent required to comply with a request from the responsible authority.
  • Business Combination— If a decision is made to merge with a subsidiary or affiliate of 11mmr, we commit to upholding all existing data privacy obligations.

Under no circumstances will 11mmr sell or transfer a player's personal data to advertising companies, data brokers, or entirely unrelated third parties.

6 Cookies Policy

The 11mmr website uses cookies and similar tracking technologies. A cookie is a small data file stored on your browser or device.

Types of Cookies

Essential Cookies — Required for the website to function properly and to maintain your login session.
Analytics Cookies — Track which games players visit and how long they play — this data is collected in anonymized form.
Preference Cookies — Used to remember your language and website settings.

You can block cookies through your browser settings; however, please note that doing so may cause some features of the website to stop working correctly.

7 Data Retention and Security

Retention Period

Personal data is retained for as long as a player's account remains active. After an account is closed, financial records and KYC data will be kept for a set period as required by law, after which they will be securely deleted.

Security Measures

Data transfers are protected with SSL (Secure Socket Layer) encryption
Servers are protected with firewalls and access controls
Only specifically authorized 11mmr staff handle personal data, and they are bound by confidentiality agreements
Financial data is stored encrypted and is never stored in plain text
Regular security audits are conducted to guard against threats

Because no security system can guarantee 100% protection at all times, 11mmr maintains an incident response plan to address any potential breach as quickly as possible. If you notice a security issue, please contact [email protected] immediately.

8 Players' Rights

Every player has the following rights regarding their personal data—

Right to Access

You can request to view the personal data about you that 11mmr holds.

Right to Correction

You can request that inaccurate or incomplete personal data be corrected.

Right to Deletion

You can request deletion of data that is no longer required to be retained under legal obligations.

Right to Data Portability

You can request a readable file format of your data.

To exercise these rights, contact [email protected] or reach us through 24/7 Live Chat. Once verification is complete, 11mmr will respond and act as quickly as possible.

9 Protection for Under-21s

11mmr services are available to users aged 21+ only. If 11mmr discovers that personal data has been collected from a person under 21 without our knowledge, that data will be deleted immediately and the related account will be suspended.

A date of birth check is carried out at registration, and a digital copy of ID may be requested in cases of doubt. This data is kept solely for the purpose of age verification.

10 Policy Changes

11mmr may review this Privacy Policy from time to time. If any changes are made, the "Last Updated" date on this policy page will be updated and players will be notified in a reasonable manner.

Continuing to use 11mmr services after a policy update is considered acceptance of the revised policy. If you do not agree with the changes, you may close your 11mmr account and stop using the service — 11mmr Customer Support will work with you to find a good solution so that no funds are lost.

11 Privacy Enquiries

Questions about this policy, requests to view / edit / delete personal data, or complaints about a privacy breach can be submitted through the following channels—

24/7 Live Chat

Responded to immediately in Burmese on the 11mmr website

11mmr Customer Support will handle all privacy-related requests as quickly as possible during operating hours, and reaffirms its commitment to providing service in Burmese 24 hours a day, 7 days a week.

PRIVACY FAQ

Privacy Protection FAQ

No. 11mmr will never sell or share players' personal information with any third party for advertising or marketing purposes. It is shared only with payment service providers who strictly need it to deliver the service.

All financial data is stored with encryption, and transfers are made using SSL encryption. We guarantee that financial numbers are never stored as plain text — they exist only in encrypted form.

Send an email to [email protected] or use the 24/7 Live Chat on the website. After verifying the requester's identity, 11mmr will process the request as quickly as possible.

After account closure, financial records and KYC data are retained for a set period as required by law. Once that period ends, they will be securely destroyed. No data is kept beyond what is necessary.

If essential cookies are blocked, login sessions cannot be maintained, which may prevent full use of the service. You can still browse the site with analytics and preference cookies blocked, but note that your settings may not be saved.

We may notify you at your registered email address, but every update to the Privacy Policy will be announced on this page and the "Last updated" date will change. We recommend checking this page regularly.