21+ | Responsible Gaming

What you need to know to play responsibly at 11mmr

Gaming is a form of entertainment. 11mmr provides limit tools and support services to help players keep their gaming healthy.

Important Notice

Gaming and Responsibility

Gaming at 11mmr should be for entertainment and fun only. Chasing losses or playing with amounts beyond your means can lead to problems. In those situations, 11mmr is here to help.

Please note — This website is for adults aged 21 and above only. Gaming always carries the risk of loss. Do not count on recovering money you have lost.
What We Offer

Ways we support responsible gaming

21+ Age Verification

Registering and playing at 11mmr is open to players aged 21 and above only. Age checks are carried out without exception. Underage users will not be granted access.

Deposit Limits

Players can set their own daily, weekly, or monthly deposit limits to match a budget they are comfortable with. The limit takes effect immediately after it is set.

Temporary Time-out

If you want to pause play for anywhere between 1 and 30 days, you can use the Time-out tool. During that period you cannot log in or deposit — withdrawals are the only account action permitted.

Self-Exclusion

Choosing Self-exclusion lets you close your account for an extended period. This is a firm step for anyone looking for a long-term solution and is not easy to reverse.

Play-time Reminders

It is easy to lose track of how long you have been playing. 11mmr lets you set play-time limits and reminders so you stay in control of how long you spend gaming.

24/7 Support

If problems arise, you can reach us in Burmese any time via 24/7 Live Chat or Email. Our team is knowledgeable and here to help.

Problem Gambling

Some warning signs to watch out for

If any of the following apply to you, don't hesitate to reach out and talk to us. Problem gambling is a treatable condition, and seeking help is a sign of strength.

  • You feel like you need to play more to chase back money you've lost.
  • You feel like you have to hide the time you spend playing from family and friends.
  • You feel that playing games is the only way to escape stress or sadness.
  • You repeatedly find yourself spending beyond your set budget.
  • You want to stop playing but feel like you can't control yourself and keep going.
  • You feel that playing games is affecting your work, education, or relationships.
Step-by-step guide

How to use limit tools

01

Log in to your 11mmr account

Log in to your 11mmr account and go to "My Account" from the main menu.

02

Open Responsible Gaming settings

Go to the "Responsible Gaming" settings section. You will find deposit limit, play time limit, and time-out options there.

03

Set the limits that work for you

Set a daily deposit limit. The limit that fits your budget is the right one. You can set any amount starting from 5,000 Ks.

04

Choose a temporary break or self-exclusion

If you want to pause playing, you can use time-out (1 day — 30 days). If you want to stay away long-term, click self-exclusion — that setting takes effect immediately.

05

Get help

Whether you have questions about changing settings or want to talk through any issues, you can reach us instantly via 24/7 Live Chat.

Get help

If you're having problems, contact us here

Problem gambling isn't something you have to deal with alone. You can talk openly with the 11mmr team.

24/7 Live Chat

Click Live Chat on the website to reach us instantly in Myanmar language. Whether you want to talk through a gambling problem or need help setting limits, we're ready.

Contact by email

If you'd like to provide more detail, you can email us in Myanmar language at [email protected]. We keep your personal information secure.

Privacy

We keep all communications related to your gambling issues strictly confidential. All conversations are protected with SSL encryption.

Our commitment

11mmr's Responsible Gaming policy

11mmr puts players' wellbeing first. We actively support players in using the responsible gaming tools available on our platform. We believe every player should be able to play by their own informed choice.

11mmr always reminds players that gambling is a form of entertainment, not a way to earn income. Only play with what you can afford to lose — avoid playing with money you need for daily expenses or money you've borrowed.

We do not spread misleading information about gambling, and we make responsible gaming tools easy for players to access. The safety of players who trust us is 11mmr's top priority.

Play responsibly and have fun

Browse games and set your limit tools directly from your account.

Frequently asked questions

Q&A about responsible gaming

Log in to 11mmr, go to "My Account", and open the "Responsible Gaming" settings. From there you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately after you set it.

Time-out is a temporary break of 1 to 30 days. Once the period ends, your account reopens automatically. Self-exclusion is a long-term break that requires a lengthy process to reverse. If your situation is serious, Self-exclusion is the recommended option.

During a Time-out or Self-exclusion period, deposits and gameplay are restricted, but withdrawals are still available. The minimum withdrawal is 10,000 Ks and funds arrive within 30 minutes to 3 hours.

Lowering a limit is not immediate — the change takes effect only after a cooling-off period has passed. This is a safeguard against hasty decisions. Increasing a limit, however, can be done straight away.

11mmr cannot apply an exclusion on behalf of a third party — exclusion is a process the account holder must carry out themselves. If you are concerned about a family member, contact 24/7 Live Chat and the team can discuss the situation with you.

Only players aged 21 and above (21+) may access 11mmr. Age is verified at registration, and any account found to belong to an underage user will be closed. This is a policy we do not make exceptions to.
Related pages

Games available to play at 11mmr